Get in touch

Talk to a player.

No call centre and no ticket number. Write to EP Shop and you reach someone who has played the paddle you're asking about, in English or in French.

Write

Answered within one business day.

Shipping

Across Canada

Free shipping in Quebec from $150.

Faster than writing

Four answers right now.

These four come up most often, and each one is already written down.

Track an order

The tracking number arrives by email. Allow 24 to 48 hours before it appears in the carrier's system.

Return an item

Within 14 days of delivery, unused and in its original packaging.

Choose a Pilla lens

26CIED for full sun, 62CIED for fading light, 92CIL for indoors. The kit contains all three.

A frame with your prescription

We check compatibility and confirm the lead time before starting anything. Allow two to three weeks.